What is your UK returns policy?

If you wish to return an item, you have 14 days from the day after receipt of the goods to request a refund, provided the goods have been unused and are returned in their original packaging. 

If you wish to refund your item, we advise you do so via recorded delivery as we may not be able to fulfill your refund if the goods are lost in transit and have not been tracked.

For all unwanted items, we do not cover the cost of posting the goods back to us. For all faulty items, we do cover the cost of posting the goods back to us.

Your refund will be issued within 14 days from the date that the goods reach our warehouse.

For all unwanted items, we will refund you the cost of the items excluding any original delivery costs. For all faulty items, we will refund you the cost of the items including any original delivery costs.