This site uses cookies to provide and improve your shopping experience. By continuing to use this site, you agree to accept these cookies. Cookies Page.
What is your European / international returns policy?
What is your European / international returns policy?
Our EU and international returns policy is the same as our UK returns policy:
You have 14 days from the day after receipt of the goods, to request a refund
We will only accept the return of goods that have been unused
Goods must be returned in their original packaging
We advise that customers return goods via recorded delivery as we may not be able to fulfill your refund if the goods are lost in transit and have not been tracked
For all unwanted items, we do not cover the cost of posting the goods back to us
For all faulty items, we do cover the cost of posting the goods back to us
Your refund will be issued within 14 days from the date that the goods reach our warehouse
For all unwanted items, we will refund you the cost of the items excluding any original delivery costs.
For all faulty items, we will refund you the cost of the items including any original delivery costs.