Free UK Delivery On All Orders Over £50

What do I do if part of my order is missing?

Please note that if your order includes items from different brands, you may receive more than one parcel. The reason for this is that not all goods are dispatched from the same warehouse. 

All Babyface and Dreams & Drapes goods are dispatched from different warehouses, so if you ordered items from either of these brands, as well as items from any other brand, you will receive your order in more than one parcel. 

If this does not apply to you, but part of your order is still missing, please contact us and we will rectify the problem immediately. Please email us at or call 0161 300 6202. Our office is open Monday - Friday, 8.30am - 5.00pm.