What do I do if I receive the wrong item?

We apologise that you've received the wrong item!

Please email us at info@welovelinen.com or call 0161 300 6202. Our office is open Monday - Friday, 8.30am - 5.30pm. We will then issue you with a returns reference number and our returns address. 

As soon as the goods have been returned to our warehouse, we will dispatch the correct goods to you and reimburse you for the cost incurred to post the incorrect item(s) back to us. If you would like the cost of return postage immediately, simply email us a copy of your postage receipt, and we will reimburse you immediately.