Hassle Free Returns

Returns Policy Coronavirus Update 

We have extended our returns policy to 45 days for all orders made from November 2020.

We want your life to be easy.  You are fully protected by UK Law to change your mind and return your goods.  To return an item please email: info@welovelinen.com or call us on 0161 300 6206

Terms & Conditions

If you wish to return an unwanted item, please email our customer service team at info@welovelinen.com who will issue you with our returns address and a unique returns reference number. Please return your product unused in its original condition and packaging within 14 days (45 days if ordered in November 2020) of receipt to receive a refund. 

The return postage cost is the responsibility of the customer unless faulty.

We currently do not offer Click & Collect or a free return service.

Duvets and pillows must be returned unused with their original safety tags attached. Duvet and pillow products returned without the original tags will not be eligible for a refund. 

 

Returns & exchanges
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