How do I exchange an item?

If you wish to exchange an item, you have 14 days from the day after receipt of the goods to request an exchange, provided the goods have been unused and are returned in their original packaging.

Please email our customer service team at info@welovelinen.com who will issue you with our returns address and a unique returns reference number.

We will not cover the cost incurred to post the item back to us and you will have to pay the cost of delivery for the exchanged item. 

Once the goods have been received at our warehouse and deemed resaleable, your replacement item will be dispatched and you will be notified via email.