Under the Consumer Contracts Regulations your right to cancel an order starts the moment you place your order and doesn't end until 14 days from the day you receive your goods.
Should you wish to cancel your order, prior to the dispatch or receiving of your good(s), please contact us immediately. Email us at firstname.lastname@example.org or call 0161 300 6202. Our office is open Monday - Friday, 8.30am - 5.00pm. Should the items not have been dispatched we are warehouse, we will be able to simply cancel your order and issue you with a full refund (cost of the order including the delivery charge). Should your order already have been dispatched, please return the goods to us. Once the goods have been returned to our warehouse and deemed saleable, we will issue you with a refund for the cost of your order (excluding the delivery charge and the charge incurred for return postage).